How to download your product again
You can use your download code to download your product at anytime in the future, using the Zero-G Download Manager. Your download code will have been emailed to you when you purchased your product.
If for any reason you have lost the email containing your download code, please email us at suppo...
How to expand Rar files
All of the Zero-G downloads are compressed using Rar files. Each product is split into multiple Rar files. It is important to download all of the parts before you can install the product.
The download parts contain everything you would expect in the physical product. The Rar files are not split ...
How to reset the Connect Download Manager
Sometimes it is necessary to reset the Connect Download Manager.
Hold down the Shift key and click on the Download button (while still holding Shift) and it will turn red with the text Reset. Click Reset and a box will display asking you where you would like to install the product. Select your d...
How to use the Zero-G Connect Download Manager
Once you have purchased a serial download from the Zero-G website, you will shortly receive two confirmation emails, one with a link to the Connect Download Manager and a utility authorisation code, and the other containing your products serial number (if this is required).
Once you have down...
In what format will my samples be downloaded?
Zero-G products are download either as ZIP files (.zip) or as RAR files (.rar). A zip or rar file is a compressed archive containing part or all the files contained within the sample pack (for example WAV, REX, Kontakt etc).
Also included inside the zip or rar file is the Zero-G End User License...
Manual download links
After completing a successful purchase on the Zero-G website, you will instantly receive and email with your download instructions using the Connect Download Manager.
Sometimes it is necessary for you to have the manual download links for your products. These are direct download links within an ...
Products that require a serial activation number
Most of our products do not require a serial activation number and you only need to enter the download code to download your product(s) using the Zero-G Download Manager.
Your download code will have been emailed to you after successful purchase. If you would like us to resend your download code...
Where are my download links?
After you have completed a successful purchase on the Zero-G website, you will instantly receive an email containing the download instructions.
If you have not received the email, please be sure to check your spam/junk folder as sometimes the email can go in there.
This issue can also happen wh...